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Home|Microlearning|Qstream for Compliance

Keeping up with compliance & regulatory change just got easier.

Compliance and regulatory change is now a constant, and showing proof of continual training, reinforcement and understanding to auditors and regulators is mandatory. Not doing so can mean hefty fines, loss of trust, and have an irreversible effect on customers and business.

See how Providence increased learner engagement and satisfaction, confirmed proficiency increases through real-time analytics, and slashed implementation costs by over $6 million dollars with Qstream’s microlearning solution.

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Used by highly regulated business around the world.

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Outstanding business outcomes.

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Average engagement

Validity’s Qstream solution is having a direct impact on our compliance culture. Qstream enables us to reinforce regulatory and key skill requirements in a refreshingly engaging manner. It also provides data insights into gaps and risks, which we can remediate. The Validity team has been marvelously supportive in helping us get Qstream off the ground.

Milo Parkin

Managing Director, Domestic & General

Navigate risk & compliance around the globe.

Achieve your compliance goals by driving sustainable change across the organisation. Reinforce and measure the capabilities and behaviours required to reduce regulatory costs, mitigate operational risks, and build consumer confidence.

Reinforce the programs and activities that help you achieve your compliance goals:

  • Compliance training
  • Message alignment
  • Consumer advice and sales skills
  • Customer service skills
  • Onboarding programs
  • Product knowledge
  • Systems and process capabilities
  • Framework and policy reinforcement
  • and more!

Use predictive metrics to monitor and manage the behaviours that reduce risk and build customer trust, with insights about:

  • Your team:
    • Proficiency strengths and gaps
    • Profile of compliance investment
  • Your onboarding:
    • Effectiveness of onboarding programs
    • Insights about onboarding groups
  • Your business:
    • Risk, based on team capabilities
    • Forward-looking view of your business

Enable busy frontline managers to provide timely, targeted coaching on behaviours that drive success in the field:

  • Real-time manager dashboards with capability scores and comparisons
  • Targeted coaching actions to re-engage or coach
  • Heat maps to quickly identify capability gaps that might impact compliance outcomes
  • Weekly snapshots with summary-level insights

As a supplier to highly regulated industries for over 10 years, we understand your business.

This depth of understanding ensures that our Customer Success Services are delivered based on sound knowledge and application to your business. No need for long and extensive briefing sessions – saving you time and money.

Our global team of seasoned consultants will partner with you every step of the way. From strategic planning, to program management, to the day-to-day administration of your Qstream platform, the Customer Success Team at Validity is ready to help.

Click through to our Customer Success Services page for more details.

It’s as easy as:

1.

Who?

Insights and performance improvement for your new hires, global teams, and managers. (Available in 18 languages!)

2.

What?

Focus on your compliance competencies (regulations, messaging, product knowledge, sales and service skills, internal processes, sales tools) and coaching capabilities.

3.

When?

Ongoing reinforcement, coaching, and insights in just 3 minutes every few days. Typical implementations take 2 to 5 weeks.

4.

How?

Validity Group’s fully outsourced solution, including Qstream’s sales acceleration platform and comprehensive services.

Qstream’s award-winning capabilities and analytics.

Organisations operating in knowledge-intensive, highly regulated and fiercely competitive markets rely on Qstream microlearning to improve proficiency, productivity, and performance by reinforcing the job-critical knowledge and skills they need to succeed.

See why Qstream has received awards for its compliance training capabilities.

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