Milo Parkin
Managing Director,
Domestic & General
Drive sustainable change across your organisation.
Reinforce the programs & activities that help you achieve your compliance goals:
- Compliance training
- Message alignment
- Consumer advice and sales skills
- Customer service skills
- Onboarding programs
- Product knowledge
- Systems and process capabilities
- Framework and policy reinforcement
- and more!
Use predictive metrics to monitor & manage the behaviours that reduce risk & build customer trust, with insights about:
- Your team:
- Proficiency strengths and gaps
- Profile of compliance investment
- Your onboarding:
- Effectiveness of onboarding programs
- Insights about onboarding groups
- Your business:
- Risk, based on team capabilities
- Forward-looking view of your business
Enable busy frontline managers to provide timely & targeted coaching on behaviours that drive success in the field:
- Real-time manager dashboards with capability scores and comparisons
- Targeted coaching actions to re-engage or coach
- Heat maps to quickly identify capability gaps that might impact compliance outcomes
- Weekly snapshots with summary-level insights
As a supplier to highly regulated industries for over 10 years, we understand your challenges
This depth of understanding ensures that our Customer Success Services are delivered based on sound knowledge and application to your business. No need for long and extensive briefing sessions – saving you time and money.
Our global team of seasoned consultants will partner with you every step of the way. From strategic planning, to program management, to the day-to-day administration of your Qstream platform, the Customer Success Team at Validity is ready to help.
Click through to our Customer Success Services page for more details.
It’s as easy as.
Transform your training approach effortlessly with Qstream in just 4 simple steps, revolutionising how you educate your teams for better outcomes.
Don’t just take it from us
Qstream’s award-winning capabilities & analytics speak for themselves.
Organisations operating in knowledge-intensive, highly regulated and fiercely competitive markets rely on Qstream microlearning to improve proficiency, productivity, and performance by reinforcing the job-critical knowledge and skills they need to succeed.
See why Qstream has received awards for its compliance training capabilities.