We are your Qstream customer success team.

Our role and our goal is to make you successful!

Home|Microlearning|Customer Success Services

Program planning.

We partner with you to provide strategic planning and program management.

Qstream administration.

We provide the day-to-day administration of your Qstream platform.

Content services.

Use your own content or select from our proprietary library of content.

Our experienced team is ready to ensure your success.

Our seasoned Customer Success Consultants, Project Managers, System Administrators, Content Authors and Support Personnel can assist you no matter where you are located—delivering with speed, accuracy, and focus on your microlearning program success.

With over 10 years of experience delivering Qstream Services across multiple industry sectors and locations, our breadth of business acumen, experience, and expertise provides you with access to world-class services that you can rely on.

Validity’s Qstream solution has had a dramatic impact on our pipeline, and the accuracy of our sales forecast.

Fabio Tiviti

Head of Strategy & Sales Execution

Validity’s Qstream solution is having a direct impact on our compliance culture. Qstream enables us to reinforce regulatory and key skill requirements in a refreshingly engaging manner. It also provides data insights into gaps and risks, which we can remediate. The Validity team has been marvelously supportive in helping us get Qstream off the ground.

Milo Parkin

Managing Director, Domestic & General

One of the first things we identified was the enormous variations in understanding and applying our sales playbook. We are now getting far more accurate forecasting data than we have ever had before. That alone was enough to convince me.

Regional SVP

Hi Tech Global Vendor, Singapore

Need a little inspiration for your content?

We have out-of-the box, customisable content for:

New to sales.

First day to first deal, faster

Hiring someone new to sales is a serious investment. Getting them up to speed is not only a significant cost, it can cost you lost opportunities and delayed productivity.

Reinforcing the key competencies required for your reps to be really successful is critical.

Experienced reps.

Reinforce key sales, market and competitive messages

Engage your reps in a series of fun, Q&A-based sales challenges, delivered directly to their mobile device.

The key benefit for you?  Real-time insight into your sales team’s capabilities. Now you’ll know what they really know, and can provide targeted coaching that makes a difference today – not at the end of the quarter.

Sales managers.

Becoming a coaching leader

In order to grow results, sales managers need to develop effective behaviours in their teams. The alternative is that they are just another “super salesperson”, which can significantly limit individual and organisational success.

Give them the skills to be a successful, trusted sales leader.

We work closely with you to help you achieve your objectives.

What?

We can help you determine which content to use, based on your business needs and objectives.

When?

Ongoing reinforcement, coaching, and insights in just 3 minutes every few days.

How?

Qstream’s sales acceleration platform and Validity Group’s comprehensive services.

Whatever your business need.

Selling skills.

Onboarding new reps, experienced reps, sales leader coaching skills

Product knowledge.

New product launch, refresher on existing products, defend against competitor launchskills

Compliance & risk.

Achieve your compliance goals by driving sustainable change across the organisation

Concerned about additional workload for your teams?

Need content?

We can help

Choose from our content library and be ready to launch your first Qstream within a week.  Our content tracks include: New to Sales, Experienced Reps, and First Line Sales Managers.

Authoring services

Certified Content Professionals

Our team of Certified Content Professionals can build your Qstreams based on any content that you provide event.

Consulting

Strategy, reports, data & diagnostic

Your dedicated Customer Success Consultant provides ongoing help with strategic planning and program management, and monitors the overall success of your deployment.

Easy launch

Average 5 Weeks
Average implementation takes 2-8 weeks.  There are various phases and deliverables, and your dedicated project manager will guide you through the process.
Start a conversation with us.
Send a quick message
See Qstream in action.
Request a demo