Contact Center Screen™
Developed by a team of contact centre industry experts, this report will provide an indication of where an individual will fit in either a Customer Service role or a role that includes some up-sell or cross-sell requirements.
More about this assessment.
Remove the noise from candidates who are not suited and take up precious time and resources, and focus instead where you should. Saves you money – time – and lost opportunities. This first evaluation is your screen to identify candidates who will best suit the role.
Use the Contact Center Screen™ to:
- Accurately predict and determine every candidate’s potential for a career in contact centre roles
- Improve the flow of good quality candidates and make better hiring decisions
- Positively impact on retention, training budgets and performance
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Arabic, Chinese (Simplified), Dutch, English, French, German, Polish, Russian, Spanish (Latin America)
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Can be customised to your requirements