Used by highly regulated businesses around the world
Qstream is SOC2 compliant and independently certified that customer data is secure and vendor risk management requirements are satisfied.
Outstanding business outcomes
”Validity’s Qstream solution is having a direct impact on our compliance culture. Qstream enables us to reinforce regulatory and key skill requirements in a refreshingly engaging manner. It also provides data insights into gaps and risks, which we can remediate. The Validity team has been marvelously supportive in helping us get Qstream off the ground.Milo Parkin, Managing DirectorDomestic & General
Navigate risk & compliance around the globe
Achieve your compliance goals by driving sustainable change across the organisation. Reinforce and measure the capabilities and behaviours required to reduce regulatory costs, mitigate operational risks, and build consumer confidence.
Reinforce the programs and activities that help you achieve your compliance goals:
- Compliance training
- Message alignment
- Consumer advice and sales skills
- Customer service skills
- Onboarding programs
- Product knowledge
- Systems and process capabilities
- Framework and policy reinforcement
- and more!
Use predictive metrics to monitor and manage the behaviours that reduce risk and build customer trust, with insights about:
- Your team:
- Proficiency strengths and gaps
- Impact of compliance investment
- Your onboarding:
- Effectiveness of onboarding programs
- Insights about onboarding groups
- Your business:
- Risk, based on team capabilities
- Forward-looking view of your business
Enable busy frontline managers to provide timely, targeted coaching on behaviours that drive success in the field.
- Real-time manager dashboards with capability scores and comparisons
- Targeted coaching actions to re-engage or coach
- Heat maps to quickly identify capability gaps that might impact compliance outcomes
- Weekly snapshots with summary-level insights
As a supplier to highly regulated industries for the last 11 years, we understand your business. This depth of understanding ensures that our Customer Success Services are delivered based on sound knowledge and application to your business. No need for long and extensive briefing sessions – saving you time and money.
Our global team of seasoned consultants will partner with you every step of the way. From strategic planning, to program management, to the day-to-day administration of your Qstream platform, the Customer Success Team at Validity is ready to help.
Click through to our Customer Success Services page for more details.
Get to know Qstream
Driven by data. Proven by science. Built for business.
It's as easy as
Insights and performance improvement for your new hires, global teams, and managers. (Available in 18 languages!)
Focus on your compliance competencies (regulations, messaging, product knowledge, sales and service skills, internal processes) and coaching capabilities.
Ongoing reinforcement, coaching, and insights in just 3 minutes every few days. Typical implementations take 2 to 5 weeks.
Validity Group's fully outsourced solution, including Qstream's sales acceleration platform and comprehensive services.